Spectrum by Charter Communications is one of the largest residential internet providers in the United States. It offers internet in multiple speed tiers with absolutely zero data caps but that is not all. Spectrum also has TV services, and home phones and these services can be bundled together for more value to get the best experience. If you opt to get Spectrum TV service the corporation also buys out your previous contracts so you don’t have to worry about early termination fees. All of this certainly makes Spectrum stand out in a market full of all ISPs.
Even so, all that glitters is not gold and Spectrum is a classic example. Although the service is great and worth every penny – sometimes it can be a little too much. Spectrum does have a reputation for increasing monthly billing to high rates once the promotional period ends. But, thankfully Spectrum also has a soft spot for its existing customers and can sometimes be understanding.
In this article, we discuss some of the ways that you can use to reduce your Spectrum bill. It will end up saving you a few bucks and maybe you can finally buy that Tesla you have been dreaming about!
1. New Signings Count as a New Customer
If your promotional period has ended and you are finding it hard to adjust to your new billing details there is this loophole you can try. The simplest way of all is to cancel your account, then wait for a month before you sign up again. When you go through all this effort, Spectrum considers you a new customer and hence offers you their relevant discounts. This is quite tricky though because how will you survive for a month without the internet? But, if you can pull it off, it is a rather foolproof method to get a reduced Spectrum bill.
Another way you can try a new account is by getting one under your roommate, friend or, spouse’s name. They will be also asked for their email address and phone number after which an account will be created. Of course, when a new account signs up they are eligible for 12 months of promotional pricing. For Spectrum users wishing for lower bills, this might be a good way to go. In fact, it has also been suggested by several Spectrum agents.
This way you can limit the amount of information you share and still get a new account with Spectrum. You can make a new email address to give to the reseller and also a new phone number. This is not as difficult as it sounds, since there are plenty of ways you can get a free number online. It may not always be the easiest task, and sometimes you might even tussle with this plan. But then again, what is ease without a little bit of struggle?
2. Buy Your Own Device to Save Up on Equipment Costs
Almost all Spectrum plans except the most pricey GIG plan come with equipment charges. The modem is free and is advertised in great detail but the monthly rental of your router is conveniently left out. This is a big issue with Spectrum since these hidden costs are not completely explained to you when you sign up but randomly appear on your bill at the end of the month.
Apart from being just plain annoying, monthly rentals of even $5 (as the router charges at the moment) can stack up to $60 annually. Money that you could otherwise be saving or putting towards your children’s gift fund.
To save up a few bucks on your rental router, you can decide to buy your own device. Most decent routers range from $120 to $180, and once you buy one you don’t have to worry about monthly rental costs. It may seem like a lot of money at once but when you buy your own device it ends up saving you money in the long run. It also protects you from price hikes for the leased equipment.
3. Call Spectrum and Negotiate a Lower Bill
One final bit of effort that you can do before Spectrum hammers in the last nail in your coffin, is trying to call them up and negotiate a bill. Believe it or not, this trick actually works.
Although haggling in marketplaces and negotiating for a price is quite common in Asian cultures, it usually makes Americans quite uncomfortable. More often than not, your plan would just end up working. You will have to great lengths though, to get your message through – you are not happy with the Spectrum billing and you would like to change it.
Make sure you have all relevant details at hand before you start your call. Your account info, email address, phone number and, the most recent couple of bills. Also, you would have to make sure that you have been a star customer for so long. If you have outstanding bills on your tab, nobody will take you seriously.
The next thing on your agenda is to talk to the customer care representative. Remember to be polite and nice to them but do exhibit signs of dissatisfaction and fury at the company at large. They might try selling you something more expensive, you can just listen to them and then state your concerns. Do talk about the promotional price you have been using for this long and ask them to match your current bill to it.
Start with the general Spectrum customer service but if the agent is not being understandable or approachable, you can ask them to transfer you to the cancellation department since you want to cancel. More often than not, this will do the trick – once the agents see how serious you are, they may be able to offer you a price reduction. They do have some vouchers and authority to do this so it might just work out in your favor as long as you are polite and convincing.
You can reach Spectrum customer service at the numero de Spectrum which is 1-844-487-2710. And, voila! Your Spectrum bill debacle has been handled just like that. Spectrum may decide to raise your prices again after a few years but that is a story for another day. Until then you can enjoy your promo prices and have fun!
Conclusion: Is Spectrum Billing Reduction Worth the Effort?
Spectrum is a great internet service provider with a ton of things to offer. The promo prices Spectrum offers are almost too good to be true; the best in the market with so much value. However, when things are too good to be true, they usually are. Spectrum is not always transparent with its pricing models, and the truth is that after the promo pricing period ends, prices skyrocket like anything. People may experience an increase of up to 30% in their Spectrum billing, which can be quite troublesome.
If you can make any of these tips work and reduce your Spectrum bill, that’s a great win for you and we can’t be happier for you. Spectrum is worth every penny you put in, but only when the prices are in a range that lines up with your budget. How else are you supposed to go on a vacation each year if you don’t save up?
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